Haystack

Generally, no.

Our installation process, scheduling, and warranties are built around materials sourced through our system. This ensures:

• Correct quantities

• Product compatibility

• Clear accountability

Any exceptions must be reviewed before scheduling.

The contractor does.

We coordinate materials and installation logistics, but the contractor remains the primary point of contact with the homeowner:

• Before the job

• During the job

• After completion

This prevents mixed communication and keeps responsibility clear.